Shepherd's Heart Music Privacy Policy

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Last updated: January 2009

We’re committed to protecting your privacy. This privacy statement explains data collection and use practices of the Shepherd's Heart Music site (the “Site”).  By using the Site, you are accepting the information collection and use practices described in this privacy statement.

Collection of Your Personal Information

We receive and store any information that you enter on the Site or give us in any other way. The personal information we collect may include your name, e-mail address, postal address, demographic information or credit card number. You can always choose not to provide information, but you may not be able to use the features on this Site.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our Site. We may use this information for the operation and improvement of the Site.

Use of Your Personal Information

The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized. We may use personal information to customize the Site, to improve the Site, and to make it easier to use. We may also use your personal information to provide you with information about upcoming events and new merchandise. We will not sell your personal information to others.

We occasionally hire others to provide services on our behalf, like Web site hosting, packaging, mailing, and delivering merchandise. We will only provide those companies the personal information they need to deliver the service we’ve hired them to do. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

We may disclose personal information when we believe release is appropriate to comply with the law; to enforce or apply our Conditions of Use; or to protect the rights, property, or safety of Shepherd's Heart Music, our users, or others.  This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Control of Your Personal Information

Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Shepherd's Heart Music without your permission.

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have otherwise provided to Shepherd's Heart Music.

Access to Your Personal Information

You can review and edit the personal information you provided at this Site by sending an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . For store members, you may also login to the My Account area of our website to update your information.

Security of Your Personal Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on secure computer servers with access restricted solely to the Site administrators.

Children

Shepherd's Heart Music does not knowingly solicit personal information from children or send them requests for personal information. Shepherd's Heart Music does not sell merchandise for purchase by children.

Use of Cookies

We use cookies on this Site to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer.Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the site’s features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser to decline cookies.  If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other web sites that you visit.

Changes to this Privacy Statement

We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Contact Information

We welcome your comments regarding this privacy statement. If you believe that Shepherd's Heart Music has not adhered to this privacy statement, please contact us by e-mail at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

Shepherd's Heart Music, Inc.
3201 N. 74th Street W.
Muskogee, OK 74401
800-877-0406